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Why Do Some Culinary Pros Underestimate Pre-Consumer Food Waste?

Every week I speak to foodservice operators about pre-consumer food waste (overproduction, trim waste, expired items, spoilage) and they tend to react in one of three ways.  On one end of the spectrum, they acknowledge pre-consumer food waste is a problem and also an opportunity for improvement.  On the other extreme, they underestimate the scope [...]