We all know that controlling costs is critical to running a successful business, especially in foodservice. Recently the cost of labor has been top-of-mind, as various pieces of legislation take effect to raise the minimum wage in certain parts of the United States. How to react to this challenge? After years of optimizing labor, operators have few opportunities to reduce labor without damaging their business in fundamental ways. Raising menu prices to offset the increases isn’t often viable, nor will it please customers. So what can ...
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